Telegram Launches Business Accounts with New AI and Organization Features
Telegram’s CEO, Patel Du Rove, announced the launch of new Business account features which include the ability to convert personal Telegram accounts to Business accounts, adding location, setting business hours, grouping chats with color tags, and incorporating AI chatbots. This upgrade aims to automate customer service to a new level with AI-driven chatbots acting as invisible secretaries, responding to chats either partially or fully. Telegram, with its 800 million users, is set to roll out more Business account features this week, including a new Bot API for developers.
Bullish
The introduction of Business accounts on Telegram, with features such as AI chatbots and chat grouping, is a significant move that can attract more businesses into the crypto space due to enhanced communication tools and automation capabilities. Such upgrades can lead to increased adoption of blockchain technology and cryptocurrencies for payment and service automation, potentially increasing demand for crypto-assets in the long run. Historically, technological advancements and platform upgrades have had positive impacts on the crypto market, encouraging user engagement and widening the crypto community.